After two years of development, $20 million in R&D, and input from thousands of practices,
V3 is LIVE!
The aesthetics and wellness industry has changed forever.
Patients now expect seamless, personalized, 24/7 experiences, the same level of digital convenience they get from their favorite brands. Yet most practice software still serves the back office, not business growth. As patient demand rises and competition intensifies, independent providers are being asked to do more with less.
RepeatMD V3 changes that.
V3 introduces automated revenue, a new standard in Medcommerce™ that helps practices sell more while doing less.
It’s a system that uses AI, e-commerce, referrals, and personalization to drive patient engagement and purchases automatically. Instead of chasing sales, practices can focus on what matters most: delivering exceptional care.
This isn’t a feature release. It’s a shift in how modern aesthetic and wellness businesses operate.
RepeatMD now supports:
Over 4,000 active practices
More than 2 million patients
Over $3B in transactions processed
A Top 200 App Store ranking in Health & Fitness, with 15K+ reviews and a 4.9-star average
As we head into the industry’s most important revenue season, V3 sets the standard for how practices grow in the modern era of aesthetics and wellness.
Introducing 5 Revolutionary New Products For V3
AI Treatment Advisors: Adonis & Aria
Overview
Patients have questions at every stage, from treatments and pricing to timelines and results. Traditionally, answering those questions requires long consultations or staff time that is not always available. Adonis and Aria AI change that. They are your AI treatment advisors, available 24/7 to guide patients with clear, confident answers. They make personalized recommendations, sell treatments, and even book appointments. Every interaction is grounded in your catalog, pricing, and promotions.
Impact
Patients receive accurate answers instantly, personalized to their goals and history, while practices extend their availability around the clock.
Advisors convert curiosity into bookings and sales without requiring staff time. Real-time dashboards track hours saved and revenue generated.
Get started with Adonis & Aria
Get started with your AI Treatment Advisors and learn how patient recommendations are reflected across the app by reviewing Introducing Adonis and Aria: Your AI Treatment Advisors. To customize how Adonis and Aria communicate with your patients, follow Creating Custom Instructions for Adonis and Aria. Track performance using Understanding Your Adonis and Aria Dashboard.
SkinDrop by RepeatMD
Overview
SkinDrop gives you access to sell 50 Premium Brands and 1,000+ dermatologist-curated products, with zero inventory, zero overhead, and up to 30 percent profit per order. Patients get fast, reliable shipping, and you get a fully managed retail channel.
Impact
Patients can buy premium skincare anytime with fast home delivery. Practices earn high-margin revenue without inventory risk, fulfillment overhead, or support requirements.
Activate SkinDrop And Choose Your Brands
Learn about the dermatologist-curated brands available and how to set up in Introducing SkinDrop by RepeatMD. Activate SkinDrop and understand how orders are fulfilled by reading Understanding the Patient Experience with SkinDrop.
For a comprehensive overview of how MyProducts and SkinDrop work together, see The Benefits of MyProducts and SkinDrop.
My Products
Overview
MyProducts turns your shelves into an online shop. Patients can browse and purchase your curated products directly through your app with flexible pickup or future delivery options. Setup is fast, with AI-assisted listings.
Impact
Patients get 24/7 access to trusted products with simple checkout. Practices expand retail revenue without added operational burden, keeping sales inside their ecosystem instead of third-party retailers.
Launch Your MyProducts Shop
Get your storefront up and running by following Introducing MyProducts. Learn how patients browse and purchase products in Understanding the Patient Experience with MyProducts. Track performance with Understanding Your MyProducts Dashboard.
Digital Gift Cards
Overview
Digital Gift Cards create a 24/7 revenue channel that works even when your doors are closed. Anyone, not just patients, can buy and send cards instantly or schedule them for future dates. Cards are beautifully branded, easy to share, and perfect for promotions or seasonal campaigns.
Impact
Patients can easily purchase and send gift cards directly from your app or your new branded gift card webpage, sharing the gift of self care with friends and family.
Practices unlock a year-round revenue channel that attracts new patients and drives higher order values, especially during key promotional periods.
Configure and Launch Digital Gift Cards
Learn how to configure and launch Digital Gift Cards by reading Introducing Digital Gift Cards. Once live, manage sales and track performance using Managing Gift Cards in Your Admin Panel For patient-facing guidance, see Understanding How Patients Purchase and Send Digital Gift Cards. To create promotional campaigns, follow How to Set Up a Special Offer with Gift Cards.
Referral Rewards
Overview
Referral Rewards turns word-of-mouth into a measurable, automated growth engine. The system is fully gamified and automated, so every referral is tracked, rewarded, and scaled without manual follow-up.
Impact
Patients can easily refer and earn rewards, while practices benefit from automated acquisition that costs less than paid ads. Referral tracking, incentives, and reporting all run in the background, driving consistent growth.
Set Up Referral Rewards
Set up your referral program using Introducing Referral Rewards. Ensure compliance with Understanding Compliance with Referral Rewards. Understand the patient experience in Understanding the Patient Experience with Referral Rewards.
Personalized Patient Onboarding
Overview
First impressions matter. V3 introduces a new guided onboarding flow that captures patient preferences upfront, humanizes AI advisors, and delivers tailored recommendations from day one. Instead of browsing a generic catalog, patients enter a personalized journey that reflects their goals, history, and needs. It makes the app feel like it was designed just for them.
Impact
Patients receive a premium, guided experience that builds trust from the first interaction.
Practices gain actionable data through the admin panel without manual intake, allowing for earlier engagement, stronger retention, and more bookings.
Learn about Personalized Patient Onboarding
For a complete guide to setting up and optimizing the new patient onboarding experience, see Introducing the New Patient Personalization Flow.
How much does V3 cost?
We did our market research, and the current value of these 5 products is $2,596/mo.
We decided it was time to add extraordinary value to our clients and make a big decision.
Which is...
All RepeatMD clients with the executive tier get a free upgrade to V3. No additional cost!
V3 Features Automatically Enabled
We’ve automatically enabled the following features with V3:
Gift Cards: Preloaded options from $25 to $5,000 will be enabled, along with all card templates except for holiday related designs. You can adjust these at any time in your admin panel.
Referral Rewards: Default referral reward is $50. Default referral bonus is $150 after three successful referrals.
Adonis / Aria: Now active in your app.
Features You’ll Need to Enable Yourself
MyProducts
SkinDrop by RepeatMD
How We’re Optimizing Your App for V3
Archiving Gift Card Workarounds (October 31)
We’ll archive any existing treatments labeled Gift Card, Bank, or Credit to ensure a seamless purchasing experience. This eliminates confusion from older workarounds created before the official Gift Card release.
Converting In-Office Welcome Offers to In-App
To help you maximize referral rewards, we’ve introduced a minimum spend feature for the welcome offer. This allows more offers to be used directly in-app.
We’re working to make all welcome offers available in-app where possible.
If your welcome offer isn’t currently available in-app, please reach out to services@repeatmd.com and we’ll be happy to update it for you.
Adonis & Aria Setup for Success
For best results, we recommend hosting at least 10 different service listings in your app.
Need help adding or updating listings? Contact services@repeatmd.com for assistance.
If you'd like a walkthrough or help setting up for success with V3, go to How to Schedule a Meeting With Your Customer Success Manager to join our recurring "Getting Started with V3" series or reach out to your Customer Success Manager.
Your Action Plan
Watch the V3 Video Playlist to understand the full vision.
Review each feature section above to understand how onboarding: AI Advisors, Digital Gift Cards, Referral Rewards, MyProducts, and SkinDrop work.
Check what’s already live in your app. Digital Gift Cards, Referral Rewards, and Adonis & Aria are automatically enabled.
Follow the Optimizing Your App for V3 section to make sure legacy workarounds are archived and welcome offers are updated for in-app use.
Enable MyProducts and SkinDrop using the self-serve setup instructions.
Access V3 Help Center guides for detailed setup use, setup and best practices.
Join the V3 Workshop or book a demo to see these game changing features in action.
V3 - The Future of Medcommerce™
V3 is not just an update. It is a new standard for how practices grow. By bringing AI, ecommerce, referrals, and patient personalization together in one platform, we have created a system designed to help you sell more without doing more. Actually, to help you do less.
The future of automated revenue and personalized patient experience is here.
Experience V3, the all-in-one Medcommerce™ platform that powers automated revenue and effortless growth.
Book a demo